Download Vsee Clinic App
HIPAA Compliant Telehealth, No Hidden Costs
Telehealth is complicated. What is your telehealth system costing you in efficiency and ROI?
VSee support staff hours are from 6AM-6PM PST (Mon-Fri).
- Download VSee Clinic for Patient and enjoy it on your iPhone, iPad and iPod touch. VSee Clinic is a simple, secure way for you to hold a telehealth consultation with your provider from anywhere. VSee Clinic allows HIPAA-compliant chat and video calls.
- Vsee Clinic free download - Tag Clinic, VSee Messenger, VSee Messenger for iPad, and many more programs.
- VSee Clinic room codes can only be used with the VSee Clinic mobile app. If you wish to use your laptop for your video visit, you will need to get your provider’s Clinic URL. Your provider will usually send it to you via email or SMS.
- Please visit help.vsee.com or call (650) 614-1746. VSee support staff hours are from 6AM-6PM PT (Mon-Fri). Close × Waiting Room Notifications.
Video Visits, Medical Exams, Remote Patient Monitoring All On One Platform
Don’t be limited to just doing video visits on your telehealth platform. Add as needed:
Asynchronous consults and messaging.
Medical device streaming – e.g. digital stethoscopes, otoscopes, and ultrasounds for remote physical exams.
Remote patient monitoring dashboard – patients autosync data from a FitBit, digital scale, and other biosensors.
Intake, Consent, Copays—Virtual Practice Management, No Feature Bloat
Effortlessly manage your virtual practice with all the functionalities you need:
- check-in (intake, document uploads, consent)
- eligibility checking
- online payments
- self-scheduling…
The best part is VSee lets you turn on only what you want.
More Efficient Than In-Office Visits
Simplified care coordination – Ready-built workflows to hold and transfer patients, add family, interpreters, and providers into a call.
Automated patient routing – State-license matching, specialty matching…and manage hundreds of providers with Uber-style call dispatching.
EHR integration for no duplication scheduling.
99.9% Guaranteed Patient Video Call Success
At VSee we will hand hold your patients through the last mile to ensure a successful video call. Let us be the ones to get on the phone with your patients to resolve all AV issues before the appointment, so your providers don’t lose time doing it.
We are extremely impressed with VSee’s simplicity and video quality. Most telehealth solutions are complicated and not appropriate for consumers.
Randy Parker, Founder
We needed a solution that would allow us to step through CT scans while still being secure, affordable, and easy to use. VSee is a superior platform to accomplish this.
Melissa Johnson, Consulting Analyst
Go Live Today, Build As You Go
250+ points of configuration without programming and rich APIs so you can seamlessly scale along any dimension whether it’s adding thousands of providers, doing COVID testing, or transforming an existing workflow.
FREE FOREVER
Vsee Clinic Free
✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ HIPAA BAA
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BASIC ($49/mo)
All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
& More…
ENTERPRISE
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• White-label clinic & mobile app
• Unlimited big group video calls
• Virtual front desk triage
• Multi-provider walk-in waiting room
• Insurance verification & claims submission & More…
Find your provider
Frequently Asked Questions (FAQs)
I can’t find my doctor or provider in the directory. What do I do?
If you need VSee Messenger app, please go to the next question “My provider asked me to download VSee” for download links and instructions.
Otherwise, please contact our support team with your provider’s full name.
You may also want to ask your provider to re-send you a visit invite via email or SMS (remember to check your junk mailbox in case the invite landed there).
My provider asked me to download VSee
Your provider is most likely referring to our VSee Messenger video chat app. Download the app by choosing your link option below:
- Not available on Linux or Chromebooks
To connect with your provider, you may need to add them as a contact. Here is a step-by-step guide or watch the following 1-min video below:
If you know you need the VSee Clinic for Patients mobile app. Please choose below to download:
How do I sign up for a VSee Messenger account?
You may sign up for an account here: https://my.vsee.com/signup
What’s my VSee username/ID and password?
Your VSee username is the email address you used when you signed up for an account.
In case you forgot your password, you may reset it here.
How do I log in?
For VSee Messenger users, please visit this link for a step-by-step guide.
For VSee Clinic (Waiting Room) users, go to your provider’s clinic URL and click the Login button on the upper right corner of your window.
If you are using the VSee Clinic mobile app, log in using your registered email and password.
Do I need to pay to use VSee?
Patients do NOT need to pay for anything when downloading/using our apps. Please be advised that consultation fees are different for each provider. You will need to contact your provider directly regarding their fees.
If you are being redirected to a payment page when you download the app, please contact our support team.
I have a room code but I want to use a laptop for my visit.
VSee Clinic room codes can only be used with the VSee Clinic mobile app. If you wish to use your laptop for your video visit, you will need to get your provider’s Clinic URL. Your provider will usually send it to you via email or SMS. It will look like:
provider-name.vsee.me/u/my-provider
Simply click the link or type it into your browser to go to their virtual clinic.
My audio and video are not working. What do I do?
1. For VSee Messenger, you may
- Run a guided audio/video check here or
- Follow manual instructions in this link.
2. For VSee Clinic,
- Run a guided computer/device check here or
- Follow this step by step guide.
If you are still having problems with your camera, mic or speaker, contact us at help@vsee.com
I’m using Chromebook. Where can I download VSee App?
You do not need to download VSee if you are using a Chromebook*. Simply go to your provider’s Clinic URL by clicking (or cutting and pasting) the link you were sent. Be sure to use Chrome.
Please see our current system requirements and specifications here.
*If your provider wants you to download VSee Messenger, VSee currently does not support Chromebook (Chrome OS) or Linux devices.
I have the app on my phone but I want to use my laptop for the telehealth visit. Is that possible?
Yes.
1. For existing VSee Messenger users, you just need to download VSee Messenger using the following link and follow setup instructions:
Vsee App Download Windows 10
2. For VSee Clinic (Waiting Room) users, you just need your provider’s Clinic URL that looks like this:
provider-name.vsee.me/u/provider-name
Click the link or type it in your browser to go to their virtual clinic and click “Enter Waiting Room”
There is no need to sign up for a different account in either case. You just need to input the same username (your email address) and password you are using for your mobile apps.
For more information, please check these documents for common questions and troubleshooting tips.
If you still need don’t know what to do, please contact our support desk and we will help you to get started.
VSee Messenger
1-Min Tutorials (PC)
Vsee Waiting Room
Direct links below: